Having worked with over a 1000 clients, we can say that our services are popular and proven. But sometimes we get questions from clients asking ‘How are you better than your competitors?’ or ‘How do you manage the US clients being in India?’
So we decided to give you clear and transparent info about a few questions we’ve received. We understand that we may not be the ideal social media agency for everyone. So hopefully, this info will help you make the right choice.
We are not a fully U.S./Europe based company.
We are located in Pune, India. This means we’re not a fully U.S. or Europe based agency; and by working with us, you’re ‘outsourcing’ social media management.
We are in different time zones.
As we’re located in India, we both are in different time zones. That means our replies to you may come in your nightime. But that in no way hampers our services. As the work is done over the internet and well in advance, we never miss a deadline.
We are unable to meet in person and scheduled calls may be during your early mornings or late evenings.
As you may be located in a different country, we’re unable to meet in person. But video calls on Skype/WhatsApp can always be made!
We may not know your local language or slang.
As we’re not a local resident of your city, we may not know the local slang or a local language other than English.
English is our second language.
Though we’re all fully trained and educated in English, it is still our second language. We have an extensive editing process and use all the advanced grammar tools but once in a while, a little grammar error does happen. But that only proves we’re human.
We are an agency run by millennials.
We are a process driven company.
We follow standard processes. To be able to provide such a labour intensive service starting at just $99, we had to create a certain level of standardisation in our work. So we’re unable to provide 100% custom service.
Our service isn't ideal for certain companies.
We don’t claim that our services are ideal for every company. They are mostly suited to startups or small/medium scale businesses with established customer base. We believe that we may not be the ideal agency for:
- Companies from highly regulated industries like defense, pharmaceuticals or petroleum
- Goverment agencies
- Famous celebrities
We use online digital marketing tools.
That’s it folks. The goal of this page is to provide you honest information that can help you make an informed decision. We want to ensure that every client we work with is fully satisfied with our services.