Before working with us, here’s what most of our clients kept running into…
Our fix: Our monitoring detects unusual mention spikes within minutes — not days. You receive an immediate alert with full context and a suggested first response before the thread has time to spread. Most crises are containable in the first hour; undetected, they’re not.
Our fix: We monitor Glassdoor, Google, Trustpilot, G2, and 40+ other review platforms continuously. New reviews are flagged within 60 minutes of posting — giving you time to respond professionally, address concerns publicly, and protect your employer brand before it affects recruitment.
Our fix: We build your crisis response playbook before anything happens — with pre-approved messaging for your most likely scenarios, escalation paths, and platform-specific response templates. When something breaks, your team responds in minutes with approved copy, not improvised statements.
24/7 Monitoring: We configure continuous monitoring across 50+ platforms — social networks, news outlets, forums, blogs, and review sites — tracking your brand name, key personnel, product names, and industry keywords in real time. Every mention, positive or negative, is captured and classified the moment it appears.
Sentiment & Trends: Raw mention data is only useful if it’s interpreted correctly. We apply sentiment analysis to every captured mention — positive, neutral, or negative — and track volume trends over time, flagging unusual spikes, identifying emerging negative narratives, and providing weekly context reports for your leadership team.
Crisis Detection: When our system detects a critical signal — a negative mention spike, a viral complaint, a coordinated campaign, or a damaging news story — your designated team members receive an immediate alert with full context, source details, severity classification, and a recommended first-response action, within 60 minutes, 24/7.
Playbook & Recovery: Monitoring without a response plan is only half the protection. We develop your bespoke crisis response playbook — pre-approved messaging for your most likely scenarios, escalation protocols, spokesperson guidelines, review response templates, and a post-crisis recovery communication plan — built before you ever need it.
Our monitoring never sleeps. We combine automated detection tools with human analyst oversight — so alerts are contextualised, not just triggered, before they reach your team at 2am.
Social, news, forums, blogs, and review sites all monitored in a single system — so your brand reputation is never at risk from a corner of the internet you forgot to watch.
We develop your bespoke response playbook with pre-approved messaging for your most likely crisis scenarios — so when something breaks, your team responds in minutes with a clear head, not a blank page.
Your senior team receives a clear weekly brand health briefing — sentiment trends, flagged issues, positive coverage highlights, and strategic notes — so reputation is always on the agenda, never a shock.
Select a Package – Affordable plans designed for growing businesses.
Fill the Onboarding Form – Quick details about your business and audience.
Go Live – We roll out consistent, engaging content while you focus on business.
“Highly recommend for start up and small businesses.”
This is an expert team of social media and marketing professionals. Highly recommend for start up and small businesses that want to jump start their marketing efforts.
“Provides the best quality service.”
Vedarth Deshpande and his team are very tremendous to work with! Very responsive to social media suggestions and recommendations and positively involves his clients in the process to provide the best quality service·
“Generated our company hundreds of leads!!”
Socinova is an excellent company. We’ve worked with them for over a year now and they have been very professional and their creative ads have generated our company hundreds of leads!!
“They are highly responsive & professional!”
I’ve been working with Socinova for only a few months now but have seen an increase in social media followers, likes, comments and most important…leads! They are highly responsive, professional and affordable. I highly recommend them!
“Great on many projects.”
Vedarth is wonderful to work with and has been great on many projects. He is able to deliver quality & communication.
“Done a wonderful job.”
Vedarth as done a wonderful job accommodating my businesses needs. I would highly recommend this company’s services.
“Premium work at affordable prices!”
I recommend Socianova to all my friends who say social media marketing is too hard to do while running a business! Premium work at affordable prices
“Highly recommend. Thanks for everything!”
Vedarth & his team were fantastic to deal with! Highly recommend. Thanks for everything!
“Professional, and knowledgeable.”
Professional, and knowledgeable. Always willing to help as much as possible to ensure your needs are met. Definintely would recommend to anyone.
“They will help in any way they can!”
Nice people, very helpful, they will help in any way they can. I have enjoyed working with them
“High quality posts and social media content.”
Great company! High quality posts and social media content. Always willing to help with a quick response time. Best value for the money for all social media needs that I have encountered.
“Great Service, Reliable, Timely responses.”
Great Service, Reliable, Timely responses and reply, Always willing to work with you to fit all your needs. would recommend to anyone.
Throwing random content or ad campaigns on social media doesn’t work. Get help from a strategic partner like Socinova.
